Shipping policy

Shipping & Dispatch Policy

At merch and muse, we know you are excited to experience your new aesthetic. We are committed to delivering your premium merchandise safely, securely, and as swiftly as possible.

Order Processing & Crafting: Quality takes precision. Because our items are exclusively crafted for you, our team requires 24 to 48 hours to carefully print, inspect, and securely pack your order before it is dispatched.

Delivery Timelines: We proudly ship across India. Once your masterpiece leaves our facility, standard delivery typically takes 5 to 7 business days, depending on your exact location. (Note: Deliveries to remote or highly restricted areas may occasionally take a few extra days.)

Order Tracking: As soon as your order is dispatched, you will receive a Shipping Confirmation Email and SMS containing a live tracking link and AWB number. You can use this link to track your package every step of the way until it safely reaches your doorstep.

Shipping Charges: Shipping costs are calculated automatically at checkout based on your delivery location and order volume.

Prepaid Exclusivity: To ensure a premium, seamless, and efficient delivery experience, all our orders are processed via secure online payment methods. We do not offer Cash on Delivery (COD) services.

Support & Assistance: If you need any help with your shipment or tracking, please reach out to our support team at merchandmuse@gmail.com. We are always here to ensure your experience is nothing short of exceptional.