Frequently Asked Questions (FAQs)
1. What makes your designs unique? Our designs at merch and muse are rooted in a cinematic vision and an unapologetic aesthetic. We focus on striking, exclusive visuals that bridge the gap between premium fashion and art, helping you wear your inspiration and own your space.
2. How long does shipping take? Quality takes precision. Because each piece is exclusively crafted for your order, our team requires 24-48 hours to prepare and securely pack your items. Standard delivery across India typically takes 5-7 business days from dispatch.
3. Are the colors exactly as they appear on the site? We pride ourselves on high-definition, gallery-grade prints. While individual screen displays may vary slightly depending on your device, our final products boast vibrant, striking colors that perfectly match our cinematic vision.
4. What happens if I receive a damaged product? Your experience is our highest priority. In the rare event that your masterpiece is damaged during transit or has a manufacturing defect, please contact us at merchandmuse@gmail.com within 7 days of delivery with a clear photo of the item. We will arrange a free replacement immediately.